For Ages 21+

tk1991 Responsible Gambling —
Stay safe, stay within your limits

tk1991 believes that entertainment is meaningful only when it stays in control. On this page we explain how to monitor your own gambling habits, when to stop, and where to get help if you need it.

Prohibited for those under 21
21+

You must be at least 21 years old to create an account and place bets on this platform.

What is responsible gambling and why does it matter?

Online casino and sports betting is a form of entertainment — not a substitute for financial planning. The most important thing when playing at tk1991 is to stay aware of your budget and time limits. Responsible gambling is not just about betting less — it means playing with full awareness, staying within what you can afford to lose, and never treating gambling as a source of income.

Most people play within their limits and do not run into problems. But for a small number, betting can become an addiction — and getting out of that situation alone is difficult. tk1991 wants every user in that situation to have access to the right information and support. Our Terms and Conditions set out the rules of play and details on account management.

Remember: the outcome of a bet is never guaranteed. Losses are a normal part of gambling and there is no guarantee of winning. So set a fixed amount before each session and stick to it.

Quick check

  • I only bet money I can afford to lose
  • I follow a set time limit for each session
  • I do not chase losses by betting more
  • Gambling does not affect my family or work
  • I do not think of gambling as a source of income

Tools to keep yourself in control

tk1991 offers several self-management features that help you set your own limits. To use these tools, contact tk1991's 24/7 live chat or email support.

Set a deposit limit

Set a maximum amount for daily, weekly or monthly deposits. Once a limit is set it takes effect immediately, and increasing it requires a waiting period.

Deposit Budget

Session time limit

Set a maximum duration for each gambling session. Once that time is up, your account will be logged out automatically.

Time Session

Self-exclusion

Request to have your account closed for a set period (from 7 days to permanent). No deposits or bets will be possible during this time.

Break Protection

View betting history

You can view a full history of deposits, withdrawals and bets on your account at any time. It is the easiest way to understand your own habits.

Tracking History

Loss limit

Set a maximum total loss within a given period. Once that limit is reached, the session will end automatically.

Limit Loss

Take a break (cooling off)

Pause your account temporarily for a few hours or a few days. This is separate from self-exclusion and is suited for shorter breaks.

Break Cooling off

To activate any of the tools above, contact tk1991's 24/7 live chat support or send a support email. Our team is ready to assist in both Bengali and English.

Recognise the warning signs

If any of the following apply to you or someone you know, it may be a sign of problem gambling.

Chasing losses

Placing more bets after a loss in order to win back the money — this is one of the main signs of gambling addiction.

Hiding it from family

Concealing your gambling from family or loved ones, or lying about it.

Spending beyond your budget

Using money set aside for everyday needs — rent, food, medicine — on gambling.

Unable to stop

Trying to quit gambling but repeatedly coming back and being unable to control yourself.

Restlessness

Feeling irritable, anxious or moody when unable to gamble — this is a sign of psychological dependence.

Impact on relationships

Gambling causing problems with family, friends or work, or feeling socially isolated because of it.

tk1991's commitment

tk1991 operates as a responsible entertainment platform. We do not only provide a place to play — ensuring user safety is also part of our responsibility.

Protection of minors

A minimum age of 21 is required to create an account at tk1991. Proof of age is collected during account verification. Any account identified as belonging to a minor is closed immediately.

Account monitoring

When unusual gambling patterns are detected, our team proactively notifies the user and offers assistance where needed.

Data protection

Your personal and financial information is kept fully secure. You can read our Privacy Policy for details on how your information is used and stored.

24/7 support

Day or night, contact tk1991's live chat or email at any time. Our support team responds in both Bengali and English.

Ask yourself

  • How much money have I spent on betting this week?
  • How many hours have I spent gambling?
  • Am I spending less time with my family?
  • Do I stay in a bad mood for a long time after a loss?
  • Can I not find enjoyment without gambling?

If most of your answers are yes, please contact support.

Where to get help?

You do not have to face a gambling problem alone. Support is available from various sources, from family to professional counselors.

tk1991 live chat

Talk to us directly. Live chat is available 24 hours a day, 7 days a week. Support is available in Bengali.

Email support

Write to our support email for a timely response. We reply in both Bengali and English.

Family and loved ones

Share your problem with a trusted family member or close friend. Their support is often the most effective.

Professional counselors

Seek advice from a mental health specialist or addiction expert. This service is available at various hospitals and clinics across Bangladesh.

tk1991's support team can help you activate self-exclusion, set deposit limits and temporarily close your account. We process such requests promptly. Our FAQ section has detailed information on self-exclusion and account breaks.

Some tips for playing safely

Responsible gambling does not mean giving up entertainment entirely. With the right habits, gambling can be an enjoyable way to spend leisure time.

  • Set a maximum budget before you play and do not exceed it under any circumstances.
  • Keep to a time limit for each session — use a clock or an alarm.
  • Do not increase your bets to chase a loss — it leads to even greater losses.
  • Do not gamble after consuming alcohol or other substances — your judgment is impaired.
  • Thinking of gambling as a source of income is a mistake — it is simply a form of entertainment.
  • Do not let anyone else place bets on your behalf while you are logged in to your account.
  • Take regular breaks — at least 10–15 minutes every hour is a healthy habit.
  • Alongside gambling, make time for other hobbies and social activities.

Need urgent help?

If you feel your gambling habit is getting out of control, activate self-exclusion right now. Let us know via tk1991's live chat or email — we will close your account immediately.

Support email: [email protected]

Questions and answers about responsible gambling

Any remaining balance in your account can still be withdrawn even after self-exclusion is activated. However, no new deposits or bets will be possible during the exclusion period. Contact our support team for more details.

Lowering a deposit limit takes effect immediately. However, a request to increase the limit will only take effect after a set waiting period (cooling-off period). This is in place to prevent limits from being raised on impulse.

Report it immediately to tk1991's support email or live chat. We will investigate the account in question and close it if necessary. Anyone under 21 is strictly prohibited from using the platform.

For short-term breaks, the account may become active again once the period ends. For long-term or permanent self-exclusion, you will need to contact the support team to reactivate the account, and a cooling-off period must pass first.

Yes, the World Health Organization and other international medical bodies recognize gambling addiction as a mental health condition. It is treatable. Recovery is possible with the help of a professional counselor or mental health specialist.

Absolutely. Any conversation you have with us regarding responsible gambling is kept completely confidential. Our support team does not share this information with third parties.